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There are 5 easy steps to frame using the frameco tools. Frame your own photographs, prints and artworks just like a professional.

Join the APFS - Amateur Framers Club. Members only forum, special discounts, members business directory

Getting started has never been easier. Start with a frame kit like our best selling kit #1

Our best selling mat cutter is the Mat Master 860B. You can cut all your own matboard without any overcuts.

Upgrade your Pushmaster with the Benchmaster #1 option. Insert V-Nails into the hardest of timbers such as oak and Jarrah.

If you do not have the framing tools and wish to just buy a ready made frame, use YourFramer online framing program to order a ready made kit.

I am an amateur photographer, what is the best mat cutter for me. Frameco has many models suitable for the hobbiest or the busy home framer.

NEWSLETTER
ABOUT US    About Us - FrameCo Information

FrameCo Pty. Ltd. is a family owned Australian company with over 30 years experience in the business of picture framing.
We design and manufacture many of our own products and now export to many countries...
STORE LOCATION    FrameCo Store Locations

FrameCo supplies most of its tools and accessories direct to our customers.
We do have a number of resellers in each country but they do not keep a wide range of our products. So we have found it best to personally serve our customers by phone, catalogue and online help...
FRAMECO    DELIVERY OF GOODS
We endeavour to deliver your purchases in a timely fashion. For non custom made items we will ship within 24 hours. For custom made products this can be between 2 days and 2 weeks depending on the item ordered. Any delay in delivery will be explained at time of ordering.
FRAMECO    REFUND POLICY
ONLINE AND IN STORE

We want you to love our products and enjoy your shopping experience with us. 

On this page you will find details about how to return or exchange your purchases made online or in store.

Returns and Exchange Policy and Instructions

Any item to be returned to FrameCo must be sent in it’s original packaging with no signs of usage or damage. Items must only be returned by an approved method by FrameCo within an agreed timeframe. Any damage will forefeit warranties and claims.

If you change your mind about the products you have purchased from us or they have fault, we will exchange the item or refund the purchase price, (For online see further requirements below), subject to the following conditions:

  • Items must be returned within 14 days with the original receipt or proof of purchase. 
  • You must provide your name and address.
  • You are responsible for any costs associated with returning the item to us including any currency conversion costs.
  • If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-4 above
Note:
Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.

RETURN INSTRUCTIONS FOR ONLINE PURCHASES
Online Returns via return post

If you wish to return an item purchased online via post, please contact our customer care team during the hours of 9am to 5pm AEST Monday to Friday (excluding public holidays) on either phone or email as below:

  • Australia: 1800 033 619
  • Email: info@clubframeco.com
Please provide the following information so we can assist you as quickly as possible. We will then advise the best course of action for your return.
  • Your name 
  • Date your order was placed, if applicable
  • Your Sales Order Reference Number, if available
  • Your tracking number, if available
  • Brief description of the problem you are experiencing

FRAMECO    TERMS & CONDITIONS
Introduction

This website is operated by www.clubframeco.com ("this website").

FrameCo values the relationship with you and appreciates your custom. We offer a privacy policy and protect you privacy.

The FrameCo picture framing team manufacturers your custom frame order to the specifications you have selected.

Services and Payment

Orders placed on this website are protected by Secure Sockets Layer (SSL) protocol to ensure privacy and security of your ordering and payment information.

You will be charged for postage for the order.

Payment is required before goods will be dispatched.

FrameCo reserves the right to discontinue or change a product at any time.

Shipping, Warranties and Returns

FrameCo will take all reasonable steps to provide a fault free product. Picture Frame moulding is made of natural materials and as such has slight colour variations. We will use our expertise and experience in picture framing to maintain appropriate continuity.

Loss or damage of goods must be reported to FrameCo within 14days of the date of your invoice. Once your order is dispached, delays in shipping are not the responsibility of FrameCo

You must contact FrameCo prior to attempting to return any order.

Rights

FrameCo respects the privacy rights of others and our Privacy Policy is available online.

You retain all intellectual property rights, including copyright, to the images that you upload to this website or emailed to us.

We may print, modify, transmit, distribute or delete any of the images that you upload or email to us, provided that this use is necessary in order to provide any of the services offered by us via this web site or is otherwise allowed by these terms.

It is a condition of allowing you to use this website and any services offered through it that you have the right to copy, upload or otherwise deal with images in relation to this website and to allow us to process and otherwise deal with those images in accordance with these terms. You may not upload, email to us, request us to print or otherwise deal in relation to this website with any images or other material in accordance with these terms. For example, you may not take images from another website or other publication and do anything with them unless you have permission of the relevant rights owner.

User Content

By using this website you indicate that you accept this Agreement and that you agree to be bound by and subject to the terms and conditions contained herein.

You agree not to upload or submit any content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of this website.

You wil be solely responsible for the content you upload to this website and it will not be pornographic, obscene or indecent or FrameCo reserves the right to refuse the order.

You are advised to keep backup copies of all material provided to this website. We will not be responsible for keeping backups or for loss of, or deletion or corruption of any images or any other material.

Contact Frameco Customer Service – info@clubframeco.com

FRAMECO STORY    Picture Framing

Ever thought you would like to have your hobby as your full time job. It does not happen very often, In 1966 Gary Leete was able to turn his new found hobby into a full time profession which has grown steadily over the past 35 years...
TESTIMONIAL    What People Are Saying About FrameCo

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PRIVACY    Privacy Information

With the help of FrameCo's team of experienced framers, we have created a series of "How to ... " notes , illustrated instructions to help you gain expertise in the art of picture framing, using our range of easy-to-use tools...
PATENT INFO    FrameCo Patent Information

PushMaster™ & BenchMaster™ are registered trademarks...
RESOURCES    Picture Framing Resources


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